Frequently Asked Questions
You need quick information, are looking for the right contact person for your request or would like to send us an inquiry? This page is a guide for you. Here you will find all important information in no time!
- Monday 06:00-17:00
- Tuesday 06:00-17:00
- Wednesday 06:00-17:00
- Thursday 06:00-17:00
- Friday 06:00-15:30
- Saturday closed
- Sunday closed
You can collect your goods from us at the following times:
- Monday 06:00 - 14:00
- Tuesday 06:00 - 14:00
- Wednesday 06:00 - 14:00
- Thursday 06:00 - 14:00
- Friday 06:00 - 14:00
- Samstag closed
- Sonntag closed
Later distribution times can be agreed.
Requests & Tenders
You have a question and not a contact person at our company? No problem! Simply contact our new customer advisor Mr. Martin Wauer.
You can reach him by telephone: +49 (0)3525 / 5069-34.
We ask for your understanding that we do not process building tenders.
To enable us to process your request as quickly as possible, we need your complete address, the name of your company and an email address for further questions. Dimensioned drawings of individual parts are also important. These can be sent to us in the file formats DWG, DXF and PDF.
All parts are individually calculated and listed in a detailed offer. For this reason we do not offer prices per kilo, square metre or metre.
In our CAD department, customer drawings for production are developed and the necessary machine programs are created.
Sale of sheet or plate material
We have a wide range of steel, stainless steel and aluminium sheets in various sizes and grades. As a contract manufacturer we are specialized in the production of goods specialized on customer request. We keep these sheets in stock in order to be able to react quickly to customer requirements. For this reason we do not trade in sheet material.
Delivery & Shipping
Delivery times depend on our current capacity utilization and may vary. Your contact person can give you detailed information on this question.
We organise the transport for you! Your goods will be delivered within a radius of one hundred kilometres by our own truck. For larger distances, the transport is carried out by reliable transport companies, with whom we have already maintained long-term business relations.
This question cannot be answered in general terms. The shipping costs depend on the weight, loading meters and distance. Please include the place of delivery in your inquiry so that we can calculate the shipping costs for you.
Small parts are wrapped by us in shrink foil to protect them from external influences. Larger components are packed with ring belts on pallets or wooden elements. In this way, the goods can be transported safely and loading and unloading is simple and uncomplicated.
If required, we can also produce individually customised pallets and boxes for the dispatch of your parts. If desired we use for the Transport boxes of steamed wood.
To enable you to easily identify the delivered parts, the items are marked with a sticker. Alternatively, workpieces can be marked by laser engraving or by needle embossing machine on request.
We do not carry out this work by ourselves. But we have been working for many years with reliable companies that can galvanize, paint or apply other coatings to the workpieces you order.